Sustainability Mission and Approach

Since its creation in 2023, GoAlbania has progressively integrated sustainability into its travel operations through practical, locally rooted actions. Our approach is based on supporting local communities, reducing environmental impact, and promoting a more responsible form of tourism in Albania. Rather than relying on mass tourism models, we work with locally owned accommodations, guides, drivers, artisans, and small producers, helping ensure that the economic benefits of travel remain within the communities we visit.

A key result of this approach is the inclusion of community-based experiences in our itineraries. These include wine tasting at Alpeta in the Berat region, Albanian cooking workshops in Roshnik, and gliko production in Përmet. By integrating these activities into our offers, we help strengthen local livelihoods and promote traditional know-how in a sustainable and respectful way. Our contribution does not take the form of direct donations, but through long-term collaboration that supports the development of local economic sectors.

We also design our itineraries to optimise distances and limit fuel consumption, while encouraging walking tours and public transport whenever possible, especially in Tirana. Small groups and carefully planned routes help reduce pressure on destinations and avoid overtourism. In parallel, we are developing educational content to encourage more responsible travel practices among our clients. As part of our continuous improvement process, we are working towards the Travelife Partner award to further structure and strengthen our sustainability practices.

Your privacy and protection are important to us. Sensitive information is stored electronically in our database, which is secured and accessible only to accredited staff who strictly follow privacy procedures. If any documents containing personal data are printed for internal purposes, they are kept in a filing system in our office that is only accessible by our most trusted employees. If documents are no longer applicable, they are shredded before disposal.

Any personal data is only collected if relevant and necessary for us to provide the services sold.

All personal data is kept for a maximum of 1 year.

Our customers are informed about how we store data and where. They always have the option to be deleted from our database.

We are committed to protecting the privacy of all of our guests and users, and we would like to reassure you that all of the information you provide us with is kept strictly private and confidential

Purpose and scope
This policy applies to all GoAlbania SHPK staff, representatives, guides, drivers, suppliers, partners and travellers
in relation to tours, communications, visits and activities.

Responsibilities
Dmitrii Bulba, Sustainability Coordinator, is responsible for implementation, monitoring and review. Guides, drivers,
accommodation providers, excursion providers and other contracted partners are expected to follow the relevant
parts of this policy and the GoAlbania Supplier Code of Conduct.

Zero-tolerance commitment
GoAlbania has a zero-tolerance policy for sexual exploitation, harassment, abuse, trafficking, commercial
exploitation of children, discrimination and any violation of human dignity. The company is committed to a safe and
respectful environment for children, adolescents, adults, travellers, communities and partners.

Prevention measures

• Inform travellers, guides and partners of the policy before or during the trip.
• Include child protection and respectful behaviour in guide briefings where relevant.
• Avoid suppliers or activities connected to exploitation, harassment or abuse.
• Encourage travellers and partners to report concerns immediately.
• Cooperate with local authorities and relevant protection organisations when a serious concern arises.
• Review the policy and incidents regularly to improve prevention.

Reporting channels
- GoAlbania Tel./WhatsApp: +355 69 682 1837
- GoAlbania email: goalbaniavoyage(at)gmail.com
- General emergency: 112
- Police: 129
- Albania child helpline / international child helpline information: https://childhelplineinternational.org/alo-116-111/

Response
Any suspected case is treated seriously and confidentially, with priority given to the safety and dignity of affected
persons. GoAlbania will cooperate with competent authorities and may suspend or terminate collaboration with any
partner involved in exploitation, harassment or abuse.

GoAlbania SHPK | https://goalbania.voyage/ | Tel./WhatsApp: +355 69 682 1837 | NUIS M31413008U

Approval and review
Approved by: Dmitrii Bulba, Sustainability Coordinator, GoAlbania SHPK
This policy was revised in May 2026.
This policy will be reviewed by May 2027.

When travelling in Albania, please help protect the country’s cultural and natural heritage. Albania has a rich Illyrian, Greek, Roman, Byzantine, Ottoman and religious heritage, and many objects that may look like “souvenirs” can actually be protected cultural property.


Please do not buy, collect, remove, or export:

• archaeological objects, including pottery fragments, amphora pieces, mosaics, carved stones, tools, statues, jewellery, or objects found near archaeological sites such as Butrint, Apollonia, Byllis, Antigonea, Durrës, Shkodra, Berat, Gjirokastër or other historic areas;

• old coins, medals, seals, weapons, manuscripts, maps, books, documents, or objects that appear to be antique or historically important;

• icons, church objects, religious paintings, carved wooden pieces, church doors, bells, crosses, manuscripts, or other religious artefacts, especially items linked to Orthodox, Catholic, Muslim or Bektashi heritage;

• objects removed from monuments, castles, bunkers, archaeological ruins, museums, churches, mosques, tekkes, old houses, or protected historic neighbourhoods;

• fossils, minerals, cave formations, stones, plants, shells or other natural items taken from protected areas, national parks, beaches, lakes, caves, mountains, or archaeological sites.

Albanian cultural heritage objects may be protected by law and may require official permission for movement or export. If an item looks old, rare, religious, archaeological, or museum-like, do not buy it unless the seller can provide clear legal documentation.


Please also avoid souvenirs made from protected or threatened wildlife and plants. Do not buy items made from ivory, turtle or tortoise shell, animal skins, horns, teeth, claws, feathers, stuffed wild animals, birds, reptiles, protected plants, rare medicinal herbs, corals, shells, or any wildlife product where the origin is unclear. 

When planning your trip in Albania, we encourage you to choose lower-impact transport options where practical. Public transport in Albania is mainly based on buses, minibuses known locally as “furgons”, airport buses, taxis, shared transfers, and walking once you are in the destination. Train services exist but are limited, so they are not always a practical option for visitors.

Where possible, we recommend:

• using airport buses or public buses instead of private transfers for city connections;

• using intercity buses or furgons for travel between larger towns and regions;

• choosing shared transfers when public transport is not practical;

• combining nearby visits in one route to avoid unnecessary driving;

• exploring towns, villages, historic centres, and nature areas on foot where safe and suitable;

• staying longer in one destination instead of making many short transfers;

• travelling outside peak hours or peak season where possible to reduce pressure on roads and destinations.

In rural, mountain, or nature-based areas of Albania, public transport can be limited or irregular. In these cases, we advise clients on the most practical available option, such as shared transport, efficient routing, or walking sections of the itinerary. If clients use a self-drive car, we recommend responsible driving: avoid unnecessary engine idling, respect speed limits, use existing roads and parking areas, do not drive off-road in protected or natural areas, and plan routes carefully to reduce fuel use.